Common Questions
Straight answers to what clients usually ask before working with Throttle & Co.
- How do we get started?
- The first month is mostly research — we'd rather understand your business than guess at it. We'd rather take an extra week upfront than launch something we haven't checked.
- When does inventory merchandising & srp optimization typically start working?
- Most clients see early signals within the first month and clearer trends by month three. We'd rather under-promise here than have you disappointed three months in.
- Do you work with businesses like mine?
- Most of our clients are single-location or regional businesses, not national chains. That honesty has cost us a few easy sales and earned us a lot of long clients.
- Who will I actually talk to?
- We keep the client list small specifically so every account gets real attention. That access doesn't change as your account grows.
- Am I locked into a contract?
- We'd rather earn the renewal every month than lock it in up front. That's been true since we started the agency and it hasn't changed.
- What happens to my accounts if we part ways?
- We work inside your existing accounts wherever possible rather than creating agency-owned ones. That's non-negotiable, regardless of how long we've worked together.
- How often will I get reports?
- You'll always be able to see the raw numbers, not just our summary of them. You can export the raw data whenever you want it.